• 3rd block,18th Main Rd, Bengaluru, Karnataka 560010.

Privacy Policy

Introduction

This privacy policy explains how we collect, use, and protect your personal information when you seek psychological treatment your privacy is important to us, and we are committed to safeguarding your data. by using our services, you consent to the practices outlined in this policy, We ensure that all personal data is handled with the highest level of confidentiality and respect. Our team is trained to follow strict guidelines for data protection, maintaining transparency in how your information is handled throughout your treatment.

Information We Collect

When you schedule an appointment or use our services, we may collect personal information such as your name, contact details, medical history, and treatment preferences. This information helps us provide you with tailored treatment and support. We only collect the data necessary for your psychological treatment and ensure it is kept confidential. We may also ask for additional details related to your psychological history, which assist in developing an effective treatment plan. This information will be used exclusively for your care and therapeutic outcomes.

How We Use Your Information

Your personal information is used solely for the purpose of providing psychological treatment and improving your overall well being. We may also use this information to send appointment reminders, follow up notes, and relevant therapeutic resources. We do not share your personal details with any third party unless required by law or for the direct provision of services. We also use this data to assess your progress and adjust the treatment plans accordingly. Any usage of your information will be conducted with the utmost professionalism and care.

Confidentiality

All information shared during your sessions is strictly confidential. Your mental health records will not be disclosed to anyone without your written consent, unless there is a legal requirement or risk of harm to yourself or others. We take all necessary measures to ensure your information is secure and not accessible to unauthorized individuals. Our professionals are bound by ethical codes of conduct, ensuring a high standard of confidentiality in all aspects of your treatment. We strive to foster a trusting environment where you feel comfortable sharing sensitive information.

Data Security

We implement various security protocols to protect your personal and health information from unauthorized access or breaches. This includes encryption of digital records, secure storage systems, and limited access to sensitive data. We are committed to maintaining the highest standards of data security to protect your privacy. Our systems are regularly updated to defend against potential security risks, and we conduct frequent audits to ensure compliance. Your data will never be stored for longer than necessary, and unnecessary exposure is actively minimized.

Third Party Service Providers

From time to time, we may engage third party services to assist with administrative tasks, such as appointment scheduling or sending reminders. These service providers are obligated to maintain the confidentiality of your personal information and only use it for the services they provide. We carefully vet these providers to ensure they meet our privacy standards. These third parties are also required to follow all applicable laws regarding data protection. We are committed to ensuring that your personal information remains secure at every point of contact.

Your Rights

You have the right to access, update, or request a copy of your personal information at any time. If you believe any of the information we hold is incorrect, you can request corrections. You also have the right to request that your personal information be deleted, subject to any legal obligations we may have to retain certain records. We will provide you with a copy of the information we hold about you in a timely and transparent manner. Your ability to manage and review your personal data helps us continue to maintain your trust and ensure privacy.

Consent

By seeking psychological treatment from our practice, you consent to the collection and use of your personal information as outlined in this privacy policy. You can withdraw your consent at any time by notifying us in writing. However, withdrawing consent may limit our ability to provide you with certain treatment services. If you choose to withdraw your consent, we will discuss any potential consequences or changes to your treatment plan with you beforehand. Rest assured, your rights and choices regarding your data will always be respected.

Data Retention

We retain your personal and treatment records for as long as necessary to fulfill the purpose for which they were collected or to comply with legal obligations. Once your records are no longer needed, they will be securely deleted or anonymized to ensure your privacy is maintained. If you would like to request the deletion of your records, we will review your request and act accordingly, in compliance with applicable laws. We retain only the data necessary for your treatment history, ensuring that your privacy is respected long term.

Contact Us

If you have any questions or concerns about this privacy policy or how your personal information is handled, please contact us. You can reach us via email at info@gradpsychology.com or by calling our office at +91-9790105103 We are here to address any issues and ensure you feel comfortable and safe throughout your treatment process. Your privacy and peace of mind are our top priorities, and we are always available to assist you with any inquiries you may have.